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If the phone has not been added to the Cisco Call Manager database, the TFTP server generates a CFG File Not Found response.
Obtain a new copy of the phone firmware and place it in the TFTPPath directory.
To restart a single phone, use the restart command with the mac-address argument or use the restart command in ephone configuration mode.
Regardless of the certification that you are currently pursuing, you must know how to get a Cisco IP phone registered to either a Cisco Unified Communications Manager (CUCM) or Cisco Unified Communications Manager Express (CUCME).
Note that the status messages displayed will vary slightly depending on the model of phone that is being used.After you update information for one or more phones associated with a Cisco CME router, the phone or phones must be rebooted.There are two commands to reboot the phones: reset and restart.If the router configuration is changed so that the XML configuration files for the phones are modified (changes are made to user locale, network locale, or phone firmware), then whenever you use the reset all or restart all command, the router automatically executes the reset sequence-all command instead.
The reset sequence-all command resets phones one at a time in order to prevent multiple phones trying to contact the TFTP server simultaneously.
This site is not meant to replace Cisco’s documentation but to supplement it with answers to scenarios you may encounter.