When is sky updating samsung boxes


10-Nov-2020 07:15

Sitting around waiting for issues to resolve themselves isn't ideal, but the point is that the Sky Q software is getting updates all the time, so don't despair if you're getting annoyed by a bug – it's likely that a software patch is going to arrive at your home more quickly than a Sky Q engineer, anyway.

If you do have an issue that you really can't fix, Sky will of course send out an engineer to help get everything working again.

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If that doesn't work, try resetting the hard drive – highlight Settings on the Sky Q menu then press 0, 0, 1 and then Select. This will, however, wipe everything stored on your box.In the meantime, you can post your issue on the Sky Q forums – just run a quick search to see if there's already a thread on your problem.



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